Tranquil new year treat at Aramsa~The Garden Spa

Aramsa-Spa-Bishan-Park-2
Howdy everyone! It’s a brand new year and welcome to a brand new season at Viva Woman. I hope you are all recharged and refreshed to kick-start the brand new year. As for me, I managed to squeeze time to get some spa treat as I got an unexpected day off at the beginning of the year. YAY! Since I could get some me-time in the morning, I wanted it well spent. So I quickly scanned through my spa wish list (yes, I made one!) and put a call to Aramsa~The Garden Spa located at Bishan Park 2, half expecting not to get a slot. But they managed to fill me in for an early morning spot! (#k8SjZc9Dxk_#k8SjZc9Dxk)

Now, Aramsa happens to be at the top of my spa wish list only because it’s the nearest for me. I remember seeing Aramsa spa around for many years whenever I visited Bishan Park. Because I’d read about how the spa has won a number of awards and accolades all through the years, I sorta knew that it’s a garden spa and have always been curious about the place.

But just by looking at the facade of Aramsa, I’ve always wondered how this could possibly be an outdoor spa that is private. On one hand, I suppose it’s secluded by all the surrounding lush greenery but at the same time, I can’t help but wonder if it is called a garden spa simply because it’s located within a park. Let’s say my interest was naturally piqued and of course I need to find out for myself!

Aramsa-Spa-Front-Desk
Aramsa-Spa-Foyer
Aramsa-Spa-Products
Spacious surroundings
If you’ve been to Bishan Park 2, you can’t really miss Aramsa. It actually looks small and unimpressive but walk right in and you’ll be surprised that there’s more than meet the eye. The reception cum foyer area is pretty spacious. I noticed they carry quite a wide range of products from Korres along with a few other brands that I cannot remember now. I’m not sure if those products are used in their treatments but I know the spa uses Skinceuticals in some of their facials. Anyway, I’m only keen in their body treatments and so it doesn’t really matter to me what brand they’re using.

My original intention was to indulge in a two-hour treatment but since my booking was pretty late, I was only given 60 minutes of indulgent time. So choices were rather limited and I ended up selecting their Aramsa Touch, which is described as Aramsa’s signature massage using a fusion of eastern meridian and western classical massage techniques of medium pressure.

Aramsa-Spa-Locker-Room
Aramsa-Spa-Changing-Room
Aramsa-Spa-Bathroom
Aramsa-Spa-Lounge-Area
Amenities with a difference
I was ushered to the locker cum changing room. I found it strange that guests don’t get privacy while changing. In fact, I thought I’d made a mistake but after walking around later, I realized guests are supposed to change in the open, beside our locker. That or change in the adjoining toilets or bathrooms which are really not changing rooms as you can’t hang your clothes in those rooms. But in the end, I changed into their given yukata in the toilet because I felt uncomfortable about changing in the open. Now, I’m not a prude but maybe I was shy that day. LOL. And I wasn’t just shy, I was a tad absent-minded too and forgot the password I created for the locker. Good thing the Aramsa staff were cool about it and the matter was resolved without a glitch.

Anyway, we were to head to the lounge area with a self-serving tea and cookie counter to wait for our therapists. I happened to head there a bit earlier than my appointment and so I had time for a little ginger tea. I was shown back to the same lounge after my treatment too. I can’t remember if there’s a name to the lounge area but my suggestion if they don’t is to call it a quiet room. Why? Well, it was awfully quiet. Even with three or four guests in there, the silence was deafening. I couldn’t even hear anyone breathing! o.O

Okay, some of you are probably reasoning in your head after reading what I just wrote: “Shouldn’t a spa be a quiet retreat?” Well, yes but a little soothing music won’t hurt. In fact, it was the same inside the treatment room. There was no music initially and all I could hear was the movement of my therapist and the chirping from the birds. Well, I’m not really complaining. It’s afterall meant to be a sanctuary!

Aramsa Spa
Aramsa-The-Garden-Spa
Aramsa The Garden Spa
Treatment rooms with a garden view
But remember I mentioned that there’s more than meet the eye to the spa? Well, going by the facade, you have no idea that this place comes with a number of treatment rooms. According to their website, Aramsa Spa has 17 uniquely designed treatment rooms, each presenting an eclectic mix of contemporary design and seamless spaces in harmony with the garden ambience that brings the outside in.

The one I had my treatment in was fairly spacious and comes with a garden courtyard and outdoor shower. However, because I only had a massage, I didn’t get to use their outdoor shower. In fact, my treatment was indoors and the shutters were down so view or no view, it made very little difference because 80 percent of my time was spent with my eyes closed or looking into a bowl of flowers on the floor. Well, I’m contemplating if I should book myself one of their milk or mineral bath the next round so that I can enjoy their garden more thoroughly. But I’m of the opinion that if this is called a garden spa, then they could have left the shutters up so that I can at least enjoy the garden view.

Otherwise, even though my massage was a mere 60 minutes, it was good for me. I didn’t bother asking the name of my therapist but she had good skills and knew where to exert more strength in order to unknot my tight muscles.

Aramsa-Spa-Treatment-Room
Good experience but service can be better
Overall, I would rate my experience at Aramsa~The Garden Spa above average but I’ll like to say that I was disappointed at some levels as I was actually expecting more finer touches from an award-winning spa.

First off, I think the spa can do with improvements to its facade or a fresh coat of paint because it just looks old to me. I’m not sure if the aged look is supposed to be in line with the whole rustic feel but the look doesn’t appeal to me. Second, I wish they’ll consider the privacy of their guests when it comes to their changing room.

Finally, they need to send their staff for some training because I realized that they can’t handle emails. I’d initially sent them an email to book but later on called them to confirm. However, I realized that they missed my requested day completely and replied me about another date I wasn’t even asking. I’d also requested for an outdoor treatment area but it seems that was completely missed too. Or maybe I didn’t express myself too clearly.

Aramsa-The-Garden-Spa-Bishan-Park-2
Considering another visit
But having said all that, I’ll still be keen to go back to them for another treatment. I think their prices aren’t too bad and the whole tranquil experience is a plus. Also, I like that they don’t push their packages. I was only asked of my interest to take up a package and when I said no, they didn’t pursue any further. That certainly made my experience a lot more pleasurable. (#k8SjZc9Dxk_#k8SjZc9Dxk)

Anyway, if you like to check out Aramsa~The Garden Spa, go to their website and find out more.

As for me, I’m just happy to start off the year giving myself a reasonably enjoyable spa treat. Already, I’m secretly plotting my next escapade and hope that it’ll be sooner than later.

Update on 7 Feb 2019: I went back for a similar treatment today and have to say their standard has dropped tremendously since my last treatment in 2015. The therapists assigned to me and my husband were supposedly junior and all they did was to smooth out our skin with little or no strength. It was a complete waste of our money.

When I gave the spa my feedback after the treatment, their staff suggested giving me a more senior therapist the next round. They also gave me a $50 voucher that I can use in my next treatment. But why did I have to waste two hours of my time and $392 (Aramsa Touch x 2 hours x 2 pax) only to be told I can get a better treatment the next time? Seriously? I can take my money elsewhere!

Service highlighted was purchased and this review is in line with my disclosure policy.

Aramsa~The Garden Spa Review

6.2

Location


8.0/10

Amenities


6.5/10

Treatment


2.0/10

Service


6.5/10

Price


8.0/10

Pros

  • Refreshing garden concept
  • Reasonable prices
  • Comprehensive treatments

Cons

  • Changing room lacks privacy
  • Standard of treatment has dropped tremendously!


Comments

  1. stella says:

    i was considering this spa a while ago since they open late and is relatively near where i live, but i read some not entirely-positive reviews on tripadvisor and reconsidered; for the price, i do expect mostly positive reviews, particularly where service and privacy is concerned. i now go to como shambhala, which is a little pricey but the service and massage is good; also familiar since i go for yoga there

  2. Sesame says:

    I read the reviews at Tripadvisor too. I think they’re generally a-okay but not impeccable for an award-winning spa. The raves are probably over the garden spa concept more than anything. But for seasoned spa goers, the expectations are higher.

  3. Charmystique says:

    I’ve been to Aramsa once, and I too was surprised about how big it was inside. You totally can’t tell from outside. I really loved my treatment there though I agree the changing room’s could do with more privacy. Perhaps they could have the guests change within the treatment room itself like most spas do? I didn’t get the feeling that Aramsa was old/run down, perhaps I went at night and didn’t get to see much.

    http://charmystique.com/
    Charmystique last post is: My DIY Terrarium Experience at MARCHE AUX FLEUR

  4. Gordon Frey says:

    Wow I love the place very relaxing, I should give myself a treat one day. Thank you for sharing.

  5. Sesame says:

    Yeah you should!

  6. Sesame says:

    Yeah, I was wondering about that too. But some of the upmarket spas tend to have a different changing room. But Aramsa definitely needs to make changing more private. That or make the bathroom or toilet more friendly for a change of clothes. It’s funny that this is supposed to be an award-winning spa but the amenities is like that of a common gym.

  7. Charmystique says:

    You should try the spa at The Capella, it’s an amazing experience!

    http://charmystique.com/

  8. Sesame says:

    Yesh! It’s on my wish list! I need to take a full day off to try that one. ?

  9. Swimming Pool Builder Melbourne says:

    Looks like a pretty good place for relaxation and rejuvenation! There’s something about a spa surrounded with plants that make it so relaxing to be in, makes you just want to curl in your robe and forget about everything. Thanks for sharing such a great place!

  10. Yap says:

    Yes you are brilliant to have stayed away from Aramsa. I was bitten by bugs ebded with swollen hand. Therapist knew i was complaining about the itch caused by bugs bites. But when being asked by her boss, Jazreel Low, they hoghlighted old bites on my legs! Dear ladies, keep your skon flawless! To combat a spa n beauty centre owner

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